We stand behind each and every custom product we sell and take great pride in our meticulous handcrafted quality. Our products meet the highest standards of quality and workmanship, and must pass our rigorous quality inspection process before leaving the factory. We built our reputation one satisfied customer at a time—and we intend to keep it that way. That's why your order should meet or exceed your expectations. However, if you are not completely satisfied with your purchase, we will either promptly refund your money in full, or re-make your order FREE OF CHARGE - Whichever you prefer, no questions asked.